Lance Mumby

Lance Mumby of CruiseAlong has arranged a significant number of cruises and related travel and accommodation requirements for us over a period of about 10 years. Knowing our likes and dislikes he always provides honest commentary on options that we may have researched before consulting. He always responds promptly to emails and messages and, once a path forward is agreed, he executes without delay. He also seeks to get the best financial outcome for the client and has, on several occasions, recommended the client initiated option rather than working through agent channels. All in all, a knowledgeable travel agent for whom the customer comes first.

Prompt and honest response to any problems and queries. Lance has always been very friendly and has given personal and accurate service, his dealing with problems associated with the covid 19 pandemic was very much appreciated.

We have been on several guided tours with Lance and on all of these occasions they have been extremely well organized. Lance takes a very in depth interest in all travellers under his care ensuring safety and satisfaction for all. Lance has been always easy to communicate with, a good listener and have always found his advice and recommendations to be genuine and well worthy of consideration not only on guided tours but also our independent holidays that he has arranged for us.

Ken and Pam Gins

Lance arranged this trip on Commandant Charcot Northwest passage for 2 very long standing clients.